Minimum Computer and Device Requirements

Windows

  • Windows 10 v 1903 or later (64 bit only)
  • Intel Core2 Duo or 1.3GHZ processor
  • 4GB of Memory
  • Tablet devices: The app will work on most Windows tablets, including Surface, except for those running Windows RT.
  • Hard Drive Space: 130MB. Downloaded videos will require additional space of approximately 1GB per hour of footage. Videos must be stored on the main drive.
  • ANT+ adapter if using ANT+ sensors. 

Windows 10S / RT, Chrome OS / Chromebooks, and ARM CPUs are NOT supported.

 

MacOS

We support the following MacOS versions:

  • 12.0 (Monterey)
  • 11.0 (Big Sur)
  • 10.15 (Catalina)
  • Older Macs which do not have Bluetooth® 4.0 or better require an ANT+ adapter.
  • Hard Drive Space: 130MB. Downloaded videos will require additional space of approximately 1GB per hour of footage. Videos must be stored on the main drive.

 

iOS

  • iOS/ iPadOS 14.6 or newer
  • Hard Drive Space: 175MB. Downloaded videos will require additional space of approximately 1GB per hour of footage.

 

Android

  • Minimum Android version 9.0
  • Minimum free storage required: 91MB (Downloaded videos will require additional space of approximately 1GB per hour of footage)
  • Due to the large variety of hardware that supports Android, it is impossible to determine compatibility for every device.  
  • Known incompatibilities: Huawei products

 

Amazon Fire OS 6.0 

Not currently supported

 

Supported Browsers

  • Chrome 87

  • Safari 14

  • Chrome version of Edge

  • Firefox 83

  • Opera 72

 

 

 

 

Can't find what you're looking for? Contact our Support Team.

Start a chat Submit a support request

Live Chat agents are available 5am-5pm EDT (UTC -4) / 9am-9pm GMT (UTC 0) Monday-Friday.