Can I Suspend/Pause my account?

Any account can be paused or suspended at the end of a billing cycle by ending your subscription.  Monthly subscriptions that are cancelled will be active until the next billing date when the pause or suspension will take effect until the subscription is re-established/renewed.  Annual subscriptions will remain active until the end of the next billing date - they cannot be paused mid-year.  

Your workout data will be saved and will remain available when you choose to resume your subscription.  


Can't find what you're looking for? Contact our Support Team.

Start a chat Submit a support request

Live Chat agents are available 5am-5pm ET (UTC -5) / 10am-10pm GMT (UTC 0) Monday-Friday.