How to Update Firmware on KICKR, BIKE, CORE, SNAP, and ROLLR

Requirements

• A Bluetooth^® enabled iOS device on iOS 12 or newer
• Your iOS device actively connected to the internet over WiFi
  
• The Wahoo app for iOS
• A KICKR that is not connected to any additional apps or devices (ensure previously connected devices are off/disabled and no other apps are running in the background)

Update Steps

Ensure Bluetooth is enabled in your iOS settings and that your device is within 5 feet of the KICKR, then follow these steps to pair your KICKR:

1. Open the Wahoo app and check that your KICKR is plugged in and powered on.
   
   
   
2. Select LINKED SENSORS in the bottom section of the Workout page.
   
   
3. Select Add New Sensor if you have yet to pair your trainer. Otherwise, simply select your already saved trainer, then skip to step 6.
   
   
   
4. Choose your KICKR from the list of available sensors.
   
   
   
5. Once certain you are connected to the correct trainer, select Save Sensor, choose the workout profiles you would like your KICKR to be active for (ex. Indoor Cycling), then tap Done in the upper right corner.
   
   
   
6. Upon establishing a connection with your KICKR, the Wahoo Fitness app will determine if your KICKR's firmware is out of date. If an update is available, the app will display a prompt to Update Now.
   
   
   
7. Click Update Now and leave your iOS device near the KICKR until the update is complete.
   
   
   
8. Once the update is finished, you're prompted to toggle Bluetooth® off and back on in the iOS Settings app to refresh the connection. We also recommend you restart your trainer by unplugging it for 30 seconds after an update.

Your Wahoo smart trainer is now on the latest firmware and ready to ride!

Update Failed

If you encounter issues updating, please take a look at our signal interference article to eliminate possible conflicts with other devices, then try again.

Requirements:

• A Bluetooth^® enabled Android device on 5.1 or newer
  
• Active internet access over WiFi
• A KICKR that is plugged in and not connected to any additional apps or devices (ensure apps and any previously connected devices are not running in the background; the blue LED blinks slowly when fully disconnected)

Update Steps

Ensure Bluetooth is enabled in your Android settings and that your device is within 5 feet of the KICKR, then follow these steps to pair your KICKR to the Wahoo App for Android:

1. If you've previously connected your KICKR,  select it from the LINKED SENSORS section at the bottom of the Workout tab (also accessible from the Sensors section of the Settings tab). If your KICKR isn't already saved, follow these steps to pair.
   
   
   
2. Once your KICKR is paired and fully connected to the Wahoo app, tap the prompt to Update Firmware which appears at the top if a new version is available.
   
   
   
3. Tap INSTALL UPDATE and the firmware will download and update automatically. For best results:
   • Do not disconnect your KICKR from the power source or your app
   • Keep the app open and in the foreground throughout the update and keep Bluetooth® on
   • Keep you android device stationary and within 5 feet of the KICKR to avoid signal interruptions
   
   
   
4. If the update fails, restart the process by fully closing and reopening the Wahoo app. You may also need to reboot the KICKR itself by disconnecting the power for 30 seconds, then reconnecting it.
   
   
5. The app will notify you once the firmware upgrade is complete. Your Wahoo KICKR is now updated to the latest firmware!
   
   
   
6. After updating, we recommend restarting the KICKR by disconnecting the power for 30 seconds, then reconnecting it before use.
   

Update Failed

If issues updating persist, please take a look at our signal interference article to eliminate possible conflicts with other devices and try again.