Cancelling Your Wahoo X Subscription

Web Based

You can manage your Wahoo X web-based subscription through the Wahoo X Billing Portal

In the SYSTM app, select "settings" from the sidebar navigation, and then choose the "billing" tab.  Click on "manage" to be taken to the Wahoo X Billing Portal.

In the RGT app, select "menu" and "my account", and then click on the "manage" button to be taken to the Wahoo X Billing Portal.

If you are currently subscribed to a plan, it will be shown on the Billing Portal. If you would like to change your subscription type (from annual to monthly, or monthly to annual), you can make the changes here.

If your current subscription is auto-renewing, you can cancel your renewal by clicking the Cancel your Wahoo X Subscription button. This will cancel your subscription at the end of your billing period - you will still have full access to the app until the end of billing period date.

If the billing portal shows that you are on a trial that is not set to renew, you will not need to cancel your subscription. Your trial will simply end on the end date of the trial.

You will be directed to an exit survey.  The details of your subscription will be given here, including how long you will continue to have access to app content.  Your exit survey answers are reviewed by the customer service team to help improve the app and services.  We appreciate hearing from you.  

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