Wahoo RGT Voice and Community Etiquette

It’s not a complicated concept to understand and it likely goes without saying but to ensure athletes enjoy Wahoo RGT without experiencing unpleasant social interactions, we’ve created some guidance on safe and enjoyable ways to use chat and community features.


Stay Legal

Obviously, when you are using Wahoo services, you must comply with all laws, rules and regulations in the jurisdiction in which you reside. 


Whistleblow the Right Way

If you suspect an athlete of intentionally or unintentionally increasing their performance by using incorrect weight values or poorly calibrated equipment, you should not call them out using the community features. If you would like to raise an athlete's performance, where possible you should contact the event organizer or Wahoo Customer Support directly. 


Be Yourself 

You must never impersonate any person, business, or organization, including an employee of Wahoo Fitness.


Respect Privacy

Never publicly post personally identifiable information about any person, business or organization, including an employee of Wahoo Fitness 


Stay Cool, Keep it Real

Do not behave in a way that could be interpreted as harassment, stalking, or threatening toward other athletes.


Keep It Relevant

Do not transmit information or links to content that could be considered offensive to athletes, including anything unlawful, harmful, threatening, harassing, defamatory, vulgar, obscene, sexually explicit, or racially, ethically, or otherwise objectionable.


Don’t be a Nuisance

No spam. Do not disrupt the flow of general conversation with repeated promotional or repeated posts. Nobody wants it, so don’t do it. 


Help Others

If you encounter a situation where someone behaves in a way that could be interpreted as harassment, stalking, or threatening towards other athletes, or that could turn into a joy-wrecking dispute, avoid intervening in a way that could escalate the situation. However, if you feel that it helps, reference this guideline, especially in situations where it seems that the other users are not aware of it.

Can't find what you're looking for? Contact our Support Team.

Start a chat Submit a support request

Live Chat agents are available 5am-5pm EDT (UTC -4) / 9am-9pm GMT (UTC 0) Monday-Friday.