Voice Chat in the Wahoo RGT App

Voice Chat is a great feature that allows users in RGT to connect and chat via voice directly from the Wahoo RGT Apps.  

Voice Chat is available for both Free and Premium users of Wahoo RGT.

Which RGT platforms are compatible with Voice Chat?

Voice Chat is available on the Ride app on PC, Mac, Android, and iOS. Voice Chat is also available using the RGT mobile app.

Voice Chat IS NOT available on Apple TV, due to the lack of a microphone and the Bluetooth channel restrictions on this platform. If you're riding on our Apple TV app, you'll need to connect to Voice Chat using the RGT mobile app.

If you connect to Voice Chat using your Ride app and your mobile app, you will appear as two separate riders and you will generate an echo when chatting. 

If you connect on the remote app on a channel to which you are already connected on the Ride app, you will be automatically disconnected from the Ride app. However; if you reconnect to that channel on the Ride app, you will be connected as two separate users.  You will need to manually disconnect from Voice Chat on one of the platforms.

How Do I Use Voice Chat?

Please see the following breakdown of how to use the Voice Chat Feature - we've included a screenshot of the Voice Chat options in both the Ride app and the Remote app.

1. 1. Voice/Radio Button

      • Toggles Radio ON/OFF

   2. Channel/Mic

      • Displays the current enabled channel 

      • Displays the MIC MODE (PUSH TO TALK or OPEN MIC)

   3. Volume

      • Volume adjustment buttons and volume bar

   4. Noise Reduction

      • Toggles ON to remove background noise from trainer or fan

   5. Mic Mode

      • Push to Talk

        • Requires to push the PUSH TO TALK button in order for microphone to work

      • Open Mic

        • Can toggle Mic ON/OFF to leave microphone ON or OFF

      • (Windows/MacOS) Pressing ‘P’ on keyboard activates the PUSH TO TALK or OPEN MIC

   6. Channel

      • Join a channel by clicking/toggling the OFF button to ON

      • Road Channel

        • Everyone can join

      • Custom Channel

        • Custom channels can be created and the name of the channel can be shared with other users to join in, only the users who have the channel name can join, channel is not visible to other users

   7. Channel 

      • Includes details about the current channel, users and range

   8. Range

      • Close-By – Proximity-based, only users within an approximately 45m radii can be heard

      • Full Road - Everyone in the channel can be heard

        • The voice range is preset with the following:

          • JUST RIDE - Road Channel - Range is set to Full Road

          • RACE Events - Road Channel - Range is set to Close-by

          • GROUP RIDE Events - Road Channel - Range is set to Full Road

          • CUSTOM CHANNEL - Range is set to Full Road in all conditions

   9. Mute Riders – clicking on the number of riders allows you to mute individual riders. The last 10 active voice users will be listed.

   10. Incoming Volume Bar

Voice Chat Channels

There are three Voice Chat channels to which you can connect:

• Public- this is accessible to all riders on a road. You are logged into this channel by default when starting your ride - and your microphone is set to "off".
  • If you'd like to join the public channel - select "on" beside the channel featuring the road name.
• Custom- you can create or join a custom channel by filling in the channel name and clicking "join" 
  
  • If you'd like to join or create a custom channel, select "on" beside "custom" and type in a name for the custom channel. You can share your custom channel name with others you'd like to invite to join your chat. 

• Race Radio- this channel is only accessible to selected organizers. Official speakers can broadcast on this channel and other users will be able to listen to the broadcast.

Voice Chat Ranges

There are specific ranges that apply to each channel:

• Public:
  • Group Rides - you will be able to hear and speak to all users in the channel, irrespective of place on the road.
  • Just Ride - you will be able to hear and speak to all users in the channel, irrespective of place on the road.
  • Race - you will only be able to hear and speak to users within 45 m of your Avatar.  The volume of the chat will decrease as you get closer to the 45 m distance. 
• Custom:
  • you will be able to hear and speak to all users in the channel, irrespective of place on the road.
• Race Radio
  
  • you will be able to hear the Organizer, irrespective of place on the road.

Troubleshooting Voice Chat

All Platforms

• If you cannot hear other users make sure the volume at the system level is ON and in Wahoo RGT the volume bar is turned up to max

• Try using headphones with a built-in microphone

• Ensure that no other applications are using the microphone at the same time

• Ensure Wahoo RGT and Wahoo Remote has access to your device’s microphone

Windows:

• Fix sound or audio problems in Windows

• Fix microphone problems in Windows

MacOS:

• If the internal speakers on your Mac aren’t working

• Change the sound input settings on Mac

• Control access to your microphone on Mac

iOS:

1. Go to Settings

2. Tap Privacy → Microphone

3. Switch ON the toggle for Wahoo RGT and Wahoo RGT Remote

Android:

(Note: Android settings vary between manufacturers and these instructions might not exactly match)

1. Go to Settings

2. Tap Privacy → Permission manager → Microphone

3. Tap Wahoo RGT and Wahoo RGT Remote

4. “Allow only while using the app” enabled

Are there rules for using Voice Chat?

Thanks for asking - please click here to review our Voice Chat and Community Rules