Wahoo X Frequently Asked Questions

Welcome to Wahoo X

Welcome to Wahoo X!  We expect you might have some questions about your Wahoo account and the  Wahoo X subscription - so we've compiled the most frequently asked questions here: 



Where can I use my Wahoo account? 

A Wahoo account is a single account and login that works across Wahoo SYSTM and all other Wahoo products, including the Wahoo ELEMNT Companion App, Wahoo Fitness App, and wahoofitness.com.


I already have a Wahoo account. Why do I need to reset my password? 

There are many reasons why you may need to reset your password, including routine security updates.


How do I delete my Wahoo account and user data? 

You can delete your Wahoo account and user data here: One Trust Portal



What is included with a Wahoo X subscription?  

A subscription to Wahoo X gives you access to all of the premium features and content for Wahoo SYSTM




Do I need to use a Wahoo trainer or devices to ride in Wahoo SYSTM? 

No. Both Wahoo SYSTM is compatible with trainers, heart rate monitors, power meters, and cadence/speed sensors made by other industry players. For a complete list of compatible devices, please visit our Help Center for SYSTM.

Can't find what you're looking for? Contact our Support Team.

Start a chat Submit a support request

Live Chat agents are available 5am-5pm ET (UTC -5) / 10am-10pm GMT (UTC 0) Monday-Friday.