My ANT+ sensor signal drops

ANT+ sensor signal drops are usually caused by signal interference.  Eliminating the interference and strengthening the signal reception will result in better trainer response and data reporting through the app. 


Wifi Interference

ANT+ is a 2.4GHz signal.  Most Wifi routers will also emit a 2.4GHz signal that can interfere with ANT+ signals.  There are a few different solutions that can help here:

1- choose a different channel for your router.  Channels 9-12 are usually the most problematic. 

2- move the trainer away from the router.  A different room, at least 15 feet away would be ideal. 

3- Use a USB extension cable between your ANT+ dongle and your computer, bringing the dongle within a few inches of the trainer /sensor.

4- Power off your router during a workout.  This will require the use of downloaded videos vs streaming. 


Weak Signal

Bring the ANT+ dongle close to the trainer/sensor by using a USB extension cable.  Power cycle the trainer (unplug it for 1 minute then plug it back in) to refresh the signal. 

Change sensor batteries every 3-6 months. 


Eliminate other sources of interference

Other home electronics can interfere with the ANT+ signal.  Common culprits are:

  • Bluetooth speakers and headphones
  • Microwaves
  • Large electrical appliances including fans
  • Wifi boosters or extenders
  • Other wireless devices


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