ANT+ sensor signal drops are usually caused by signal interference. Eliminating the interference and strengthening the signal reception will result in better trainer response and data reporting through the app.
ANT+ is a 2.4GHz signal. Most Wifi routers will also emit a 2.4GHz signal that can interfere with ANT+ signals. There are a few different solutions that can help here:
1- choose a different channel for your router. Channels 9-12 are usually the most problematic.
2- move the trainer away from the router. A different room, at least 15 feet away would be ideal.
3- Use a USB extension cable between your ANT+ dongle and your computer, bringing the dongle within a few inches of the trainer /sensor.
4- Power off your router during a workout. This will require the use of downloaded videos vs streaming.
Bring the ANT+ dongle close to the trainer/sensor by using a USB extension cable. Power cycle the trainer (unplug it for 1 minute then plug it back in) to refresh the signal.
Change sensor batteries every 3-6 months.
Eliminate other sources of interference
Other home electronics can interfere with the ANT+ signal. Common culprits are:
- Bluetooth speakers and headphones
- Large electrical appliances including fans
- Wifi boosters or extenders
- Other wireless devices