ELEMNT RIVAL Smart Notifications Issues

ELEMNT RIVAL supports the following notifications:

  • iOS/iPhone: phone alerts, text messages, emails
  • Android: phone alerts, text messages* (email support will be added in upcoming software updates)*

*While individual text messages are currently supported on Android, group message support will be added in upcoming software updates.



If notifications are not showing, check the following:

  • Notifications are only supported for native email, phone and text clients. 3rd party email apps, phone dialers or messaging apps are not currently supported. 
  • Notification alerts need to be turned on in the ELEMNT App under Settings > ALERTS
  • Notification permissions should be enabled in your device's system settings (this is typically enabled during on-boarding but can cause issues if initially declined)