Thru axle frame fit troubleshooting KICKR/CORE/MOVE [tsg]

Which symptom are you experiencing?

Cassette or chain rubbing on bike frame.

See Cassette or chain rubbing on bike frame.

Bike frame pulled inward when tightening thru axle.

See Frame pulled inward.

Bike frame pushed outward when installing on trainer.

See Frame pushed outward.

The adapters do not fit in the bike frame dropouts.

See Adapters do not fit in bike frame dropouts.

If your concern is unresolved or you have questions, please submit a support request and our support team will be happy to assist you further.

 

This is an intermediate step in a troubleshooting flow.
If you have arrived at this page from anywhere other than a previous step in a troubleshooting guide, please find the start of the guide to resolve your issue here.