Updated adapters check
In 2020, several bicycle manufacturers updated the thru axle interfaces of the frames of select bike models, making them incompatible with legacy KICKR models and CORE. Working closely with these bicycle manufacturers, Wahoo developed an updated set of adapters allowing compatibility with affected bicycles.
Bikes known to be affected:
- All Cervelo Disc frames
- Lauf True Grit
- Lauf Seigla
- 2021+ Giant TCR Disc Models
- 2020+ Trek Domane & Madone
- 2021+ Trek Emonda
- 2021+ Trek Checkpoint Carbon
- 2021+ Trek Top Fuel
- 2021+ Rondo Ruut AL2
- Ventum thru axle frames
- Zwift Ride frame
Identifying your adapters
Because of the wide variety of bicycle makes and models available, Wahoo cannot guarantee KICKR's compatibility with all bikes. While Wahoo has conducted tests on KICKR compatibility with certain bikes and makes note of any "Known Incompatible Bikes" on its website, it is important to note that list is not exhaustive. The KICKR end user is ultimately responsible for ensuring that his or her bike frame is compatible with the KICKR such that damage to the bike frame does not result from using the trainer.
I have the right adapters installed, but the bike still doesn't fit on the trainer.
Contact support, either in the chat flow you're already in, or by submitting a support request.
I have the new adapters, but I need to install them.
See Cassette removal, locknut removal, and cassette reinstallation.
I do not have the updated adapters, but need them.
The updated adapters are available for purchase on our website.
If your concern is unresolved or you have questions, please submit a support request and our support team will be happy to assist you further.