Frame pulled inward KICKR/CORE/MOVE [tsg]

The frame is being pulled inward when I tighten the thru axle.

The CORE is compatible 142mm and 148mm thru axle frames.

ta_adapterconfig.png

 

If the frame is being compressed inward when you place the bike on the CORE and tighten the thru axle -- 

  • ensure that the drive side spin cap (Adapter C) is installed on the CORE
  • double check your frame spacing
  • if using the 142mm non-drive side adapter (Adapter D), try the 148mm (Adapter E)

If the drive side spin cap is present and you are already using the 148mm non-drive side adapter, your frame may not be compatible with the CORE.

If your concern is unresolved or you have questions, please submit a support request and our support team will be happy to assist you further.

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