We're all in this together. Due to COVID-19, you may also experience shipping delays. Read More.

Why does the brake keep locking up? My KICKR is brand new!

If you're KICKR appears to lock up after 3-6 seconds of riding, it is likely because your zero offset must be recalibrated. To do this, simply perform a spindown  calibration with either the Wahoo Utility or Wahoo Fitness app.  For directions on performing a spindown calibration read How/when do I perform a spindown calibration?

Contact Support

CALL US

1(877) 978-1112

PHONE SUPPORT
CLOSED WEEK OF JULY 6

(M-F) 4pm-9pm GMT
US?