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My BlueHR stopped connecting to my device.

* Replace the battery


* Try resetting your phone, make sure you close out of all open apps before trying to reconnect again.


* Wipe the pod with a moist cloth and hand wash the belt real well with soap and water, sweat and dirt buildup can cause connection errors.


* Make sure the HRM is being worn snugly across the chest to ensure a good connection, if the monitor moves or slip it may disrupt the connection.


* Try resetting the BlueHR. To do this:


1- Remove the battery

2- Flip the battery upside down and reinstall

3- Leave battery installed upside down for 3 seconds

4- Remove the battery and reinstall correctly

5- Make sure the rubber o-ring is back in place and put the battery cover back on


* While the battery is removed please pull up gently on the connector, sometimes these get pushed down and don't form a strong connection with the battery.


* Reset the network on your phone by going to Settings, General, Reset, Reset Network Settings.

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