At Wahoo Fitness, we pride ourselves in customer satisfaction. You may return any item(s) purchased from this web site for any reason within the first thirty (30) days from the date of delivery. We will gladly exchange your product or give you a full refund (excluding the shipping cost), whichever you prefer. Any orders returned and received after 30 days from the delivery date are subject to replacement only at the discretion of Wahoo Fitness. We do not charge re-stocking fees. Your only cost for returning the item(s) is the cost of shipping it back to us.
If you would like to return or exchange an item, please email [email protected] for a Return Merchandise Authorization number (RMA#). Any packages returned without a RMA# are subject to being returned to sender. Wahoo Fitness is not responsible for lost or damaged shipments. We recommend you insure all returns.
The returned merchandise must be sent back in its original packaging and returned in the same condition as when sold to you, including all packaging, parts, accessories, manuals, and documentation. The returned item(s) must be repackaged properly so that it is not damaged during shipping.
Wahoo Fitness will at its discretion replace the unit and ship it to you postage paid.
If your product is defective, please email support, and we will be glad to help you.
Wahoo Fitness cannot accept returns of products purchased through a reseller or distributor.