Links on this page will open into new tabs to ensure you do not lose your place in the troubleshooting flow.
Bike fit is defined by two components:
- Bicycle frame compatibility
- Adapter installation
1. Review bicycle frame compatibility
Review the Bicycle Frame Compatibility [CORE] article to confirm that your bicycle is compatible with the CORE.
If compatible,
2. Confirm that you have installed the correct adapters for your bicycle hub type
Review Correct adapter installation KICKR/CORE/MOVE for the following hub types
- Quick release 130 mm
- Quick release 135 mm
- Thru axle 142 mm
- Thru axle 148 mm
If you are unsure of the proper width value, take a ruler and measure from the inside edge of your bike frame rear dropouts (where the wheel is inserted into the frame) to the other.
If your concern is unresolved or you have questions, please submit a support request and our support team will be happy to assist you further.