Zwift 1 Year Membership Discount Eligibility

The offer

In partnership with Zwift, Wahoo is offering the opportunity to purchase a discounted one-year Zwift membership when you buy an eligible KICKR smart trainer or smart bike from wahoofitness.com or an authorized third party Wahoo retailer***. 

In addition to being available as an add-on or bundle with some trainers or bikes on wahoofitness.com or zwift.com at the time of trainer purchase, the discounted 1 year Zwift membership will be made available via email upon registering a trainer or bike that meets ALL OF THE FOLLOWING ELIGIBILITY CRITERIA.

Eligibility

In order to qualify for the discounted Zwift 1 year membership purchase offer via trainer registration, ALL OF THE FOLLOWING CRITERIA MUST BE MET:

1. The smart trainer or bike must have been purchased as a NEW product from wahoofitness.com or an authorized third party Wahoo retailer***.
2. The trainer or bike must have been purchased on or after September 13, 2023.
3. The trainer or bike model must appear in the list below:
   • KICKR BIKE
   • KICKR BIKE SHIFT 
   • KICKR MOVE
   • KICKR
   • KICKR CORE
   • KICKR SNAP
   • KICKR ROLLR
4. ***EXCEPTIONS:
   1. The trainer or bike must NOT have been purchased from zwift.com, AND
   2. The trainer must NOT have been purchased as part of a bundle with Zwift Ride.

Accessing the offer

The discounted Zwift 1 year membership can be accessed by purchasing the discounted membership when offered as part of an add-on/bundle at wahoofitness.com or zwift.com, or–

For eligible trainers purchased from an authorized Wahoo third party retailer*** (see Eligibility above), the owner must:

1. Download the Wahoo app for iOS or Android.
2. Create an account (or login with a pre-existing account) in the app.
3. Register the trainer by pairing it to the Wahoo app for the first time.

After device registration, an email will be sent to the email address associated with the Wahoo account detailing how to purchase the discounted one-year Zwift membership.

Note: If you have [1] purchased a trainer or bike bundled with a discounted Zwift subscription on wahoofitness.com or zwift.com, [2] purchased a trainer or bike from zwift.com without a Zwift subscription, or [3] purchased a trainer bundled with a Zwift Ride, you will not receive a discounted membership purchase offer when you register that device.

Troubleshooting

If you have met the eligibility criteria outlined above, but did not receive a discounted membership purchase offer, please check the spam filter of the email address associated with your Wahoo app account, review the directions for accessing the offer above again, and then submit a support request with the following information:

1. A clearly legible image or screenshot of your original receipt/order invoice showing
   1. the retailer
   2. trainer or bike model
   3. date of purchase
2. An image of the serial number of your trainer/bike (found on the non-drive side of a trainer's flywheel plastics, or the backside of the center mast of a bike, below the crank)
3. The email address associated with your Wahoo account (to which you attempted to/wish to register the trainer).