Please try unpairing the ELEMNT MINI:
- First remove the ELEMNT MINI from your phone’s Bluetooth settings by
- Open the settings app on your mobile device
- Select Bluetooth
- Locate the ELEMNT MINI in the list of "My Devices"
- Select the lower case "i" to the right of the ELEMNT MINI
- Select "Forget This Device"
- Once this is complete please open the ELEMNT Companion app. Within the ELEMNT Companion app press the Settings button
- Select "Forget Phone" then select "Pair"
iOS updates: Unpairing your ELEMNT MINI after an iOS update might be required to re-establish a new pairing.
Forget phone and pair again from the ELEMNT MINI’s settings page