KICKR Troubleshooting

If you are experiencing issues with your KICKR, please see this page to find your issue listed.

If your issue is not listed, feel free to browse or search our support articles, or Submit a Request to our Support Team, being sure to include your Serial Number in the request.

Can't find what you're looking for? Contact our Support Team.

Start a chat Submit a support request

Live Chat agents are available 5am-5pm ET (UTC -5) / 10am-10pm GMT (UTC 0) Monday-Friday.